80 voda trika Travelers trying to fly to anywhere from anywhere on United this morning are being met with delays, confusion, and misinformation as a massive computer system outage has struck the airline.
Passengers who do not already have hard (printed) copies of their boarding passes in hand are unable to check into flights, passengers are telling media, with different sets of United staff delivering different messages to early-morning passengers around the country.
The FAA has published an advisory that due to “user request due to automation issues,” no United Airlines traffic from any airport will be allowed to depart until at least (but possibly after) 13:15 UTC, which is 9:15 a.m. Eastern time.
Disgruntled passengers from coast to coast and everywhere in between tweeted their frustrations this morning as they were unable to check in, unable to get boarding passes, and unable to clear security:
At the moment, trying to access the “Today’s Operations” page on United’s site returns an error saying, “We’re sorry, but united.com was unable to complete your request.”
Likewise, trying to click through and check the status of a specific flight — like the 8:30 from Dulles to LAX — currently returns the error, “We could not process your request, please see the message below and make revisions,” followed by, “We could not find flight details matching your request.”
There is not yet any official word from United on what, specifically, the problem is or when they expect it to be resolved. We have asked the airline for a comment and will update if we hear back.
Consumerist
|
Комментариев нет:
Отправить комментарий